Recent Searches

You haven't searched anything yet.

2 Jobs in Hillsboro, WI

SET JOB ALERT
Details...
Royal Bank
Hillsboro, WI | Full Time
$30k-37k (estimate)
11 Months Ago
Dollar General
HILLSBORO, WI | Full Time
$37k-61k (estimate)
3 Months Ago
Customer Service Representative
Royal Bank Hillsboro, WI
$30k-37k (estimate)
Full Time | Banking 11 Months Ago
Save

Royal Bank is Hiring a Customer Service Representative Near Hillsboro, WI

Royal Bank is looking to grow our team with a full-time customer service representative that will work in our Hillsboro office. The work environment is fast-paced with diverse job duties and opportunities for growth. Royal Bank is a 5-star rated, locally owned, family-friendly community bank.

Employee & Job Title: Customer Service Representative

Location: Hillsboro

Summary: This person is the first to respond to customers’ initial communication, answers their questions or directs to the correct service person. Responsible for performing routine branch and customer services duties to include a full range of teller duties accepting deposits to checking, savings, and club accounts; cashing checks; handles withdrawals; accept payments to loan accounts and other special types of accounts; sells bank and personal money orders, redeem U.S. savings bonds. The ideal candidate for this position would also have some loan experience.

Essential Duties: Essential job duties for this position include the following items. Other duties must be performed as assigned or required.

· Balances each day’s activity

· Be very knowledgeable in bank policies, procedures and regulations

· Assist with night depository duties, mail, fed ex, and ups duties.

· Assist with vault controls, orders, sells and buys currency and coin to various tellers including other bank branch locations Loomis services

· Responsible for processing new account transactions; opening, maintaining and closing of all account types

· Counsel and advises customer requiring assistance in selecting appropriate type of account services

· Work as a team to achieve maximum customer satisfaction through servicing and building relationships and supporting our referral program

· Maintain accurate files

· Type letters, make phone calls, send emails or faxes as requested.

· Provides a high level of customer service (per the Bank’s Customer Service expectation) to both external and internal customers on a constant and consistent basis

· Phone answering skills are critical for this position. The phone is still the most primary point of contact with customers

Travel to other office locations and help as requested

Qualifications: To perform this job successfully, the Account Representative must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skills and ability required.

Education: High School diploma

Experience:

· Computer skills and cash handling experience required

· Strong customer service, interpersonal, organizational and problem-solving skills required

· Friendly, enthusiastic attitude required

· Previous phone experience preferred

· Understanding of Excel, Word & PowerPoint

Language Skills: Ability to speak, and write in English at the level necessary for the effective accomplishment of essential job duties

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret instructions

Equipment used – computer, phone, fax, copier, and calculator

Physical Demands: The physical demands, and approximate time spent engaged in them, are representative of those that must be met by an employee to successfully perform the essential functions of this job.

· Standing – less than 2/3

· Walking – less than 1/3

· Sitting – more than 1/3

· Use of hands to finger, handle or feel – more than 2/3

· Reaching with hands and arms – more than 2/3

· Climbing or balancing – rarely

· Stooping, kneeling, crouching or crawling – rarely

· Talking or hearing – more than 2/3

· Weight lifted/carried – an average of 5 to 20 pounds frequently

· Vision – must have clear vision near and far, with or without corrective measures

· Travel - occasionally

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.

· Environmental – typical office environment

· Outdoor weather conditions - infrequently

· Noise level – low, typical office noise

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Weekly day range:

  • Monday to Friday
  • Weekends as needed

Work setting:

  • In-person

Education:

  • High school or equivalent (Required)

Experience:

  • Customer Service: 1 year (Preferred)
  • Cash handling: 1 year (Preferred)

Work Location: In person

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$30k-37k (estimate)

POST DATE

06/01/2023

EXPIRATION DATE

08/20/2024

WEBSITE

royalbank-usa.com

HEADQUARTERS

GAYS MILLS, WI

SIZE

100 - 200

FOUNDED

1989

CEO

RICHARD BUSCH

REVENUE

$10M - $50M

INDUSTRY

Banking

Related Companies
About Royal Bank

Royal Bank is a community bank, which means your money and decisions about your money stays local. We dream big, find solutions and make things happen. We treat people how we want to be treated, are experts in our field and are passionate about all things local.

Show more

Royal Bank
Full Time
$37k-47k (estimate)
1 Week Ago
Royal Bank
Full Time | Part Time
$33k-42k (estimate)
10 Months Ago
Royal Bank
Full Time
$31k-39k (estimate)
11 Months Ago

The job skills required for Customer Service Representative include Customer Service, Problem Solving, Customer Satisfaction, Cash Handling, Building Relationships, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.

For the skill of  Customer Service
Hire Velocity
Full Time
$38k-49k (estimate)
Just Posted
For the skill of  Problem Solving
SpringHill Suites by Marriott Milwaukee Downtown
Full Time
$27k-33k (estimate)
Just Posted
For the skill of  Customer Satisfaction
CARVANA
Other | Part Time
$54k-69k (estimate)
4 Weeks Ago
Show more

The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.

CNG Holdings
Full Time
$35k-43k (estimate)
3 Weeks Ago
Shoreline Partners
Remote | Full Time
$34k-42k (estimate)
1 Month Ago